Collections and Portfolio Management
"The COLLECTIONS system is paramount to the success of our lending strategies, so it needed to be a robust and complete solution that encompasses current and future lending needs. Shaw’s product far exceeded our criteria."
A $1 billion Southwest-based community bank.
Collections and Portfolio Management
- Sophisticated Customer-centric Solution
- 360 Degree View of Each Customer
- Behavioral Scoring Integration
- Extensive Management Reporting
- Workflow Automation
This full-featured collections and portfolio management product accommodates every phase of an account’s life cycle for Collections and Recovery. COLLECTIONS manages multiple product types including loans, leases, lines of credit, credit cards, mortgages, DDA, NSF, and other receivables.
Financial institutions leverage this solution for delinquency management, collections and recovery, customer service, account management, operations, and marketing efforts. COLLECTIONS manages complex risk management strategies and business processes.
COLLECTIONS is an ideal collections and recovery solution for institutions of all sizes: Shaw has customers with millions of accounts and thousands of users in addition to smaller institutions with lesser portfolios. Our solution maximizes the effectiveness of associates and provides tools for managing compliance with industry, regulatory, and corporate standards.
COLLECTIONS Highlights
- Collection Strategy Consulting
- Support for In-house and Third-Party Behavioral Analytics
- Workflow automation tools for managing:
Bankruptcy, repossession, legal proceedings, skip tracing, fraud, etc. - User-Defined Business Domain Models
- Role-Based Screens, Queues, and Activities
- Automated document management
- Payment Arrangement Administration
- Payment integration tools including ACH and third-party vendors
- Third-party value-added integration services
- Real-time automated Collector Wizard supervisor
- Predictive and Analytic Auto Dialer Integration
- Agency management and performance
- Sophisticated management reporting workbench