COLLECTIONS’ main entry by users is via Activities. Activities are commonly associated with simply noting the account. All collection systems have Notes, and most systems have a separate function for Promise-to-Pays. COLLECTIONS combines the two, streamlining the process for not only the collector but also management and reporting. We then take it one step further and track the type of payments being taken, enabling you to decide the acceptable payment methods. Some of the types of payments drive further processing within the activity itself. One of these full integration points is One Time Payments from Checking/Savings accounts (ACH/PAPP).

With ACH/PAPP, you decide and configure income potential by configuring the transactions to be sent to your host accounting system or systems. Most often this includes the payment to be applied to the account, but can also include additional transactions as a Fee Assessment and Fee Payment. We provide the option to waive the fee, with controls defined by administrators that can be applied to different user-groups.

We create the standard NACHA file that may be integrated with your current host(s)’ daily or intra-day NACHA file processes or sent on its own. We also provide a generic transaction file for your host(s) to account properly for the transactions being requested by collectors; these transactions are controlled by your company.