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COLLECTIONS - Collections and Portfolio Management Overview

For more information,
send email to sales@shawsystems.com

or call us at (804) 272-3800

COLLECTIONS is a sophisticated, customer-centric collections and portfolio management application designed for banks, finance companies, credit unions, and other financial institutions. This full-featured product accommodates every phase of an account’s life cycle for loans, leases, lines of credit, credit cards, mortgages, DDA, and other receivables. Shaw Systems sets the standard in credit management and provides leading solutions to North America’s top companies, including a vast number of auto finance leaders.

Financial institutions leverage this solution for delinquency management, collections/recovery, customer service, account management, operations, and marketing efforts. All business models are supported by a flexible, efficient, and well-documented system. COLLECTIONS manages complex risk management strategies and business processes at any phase of the account life cycle.

COLLECTIONS is ideal for institutions of all sizes. Shaw has customers with millions of accounts and thousands of users and smaller institutions with lesser portfolios. COLLECTIONS streamlines the entire portfolio management process by providing managers with control from start to finish. Our solution maximizes the effectiveness of associates and provides tools for managing compliance with industry, regulatory, and corporate standards.

Features

User-defined Business Process Management (BPM) workflow module facilitates and streamlines company processes
User-defined integration of scorecards and third-party predictive analytics for management control and campaign strategies
Powerful real-time Collector Wizard performs account analysis and provides management-defined instructions
Payments can be taken from customers real-time. Shaw supports a multitude of payment capture mechanisms including Western Union, credit card, ACH, and links to third-party payment vendors.
Systematic control of account assignment and movement based on business rules and any piece(s) of customer data
Solution can be configured specifically to address management-defined processing criteria from start to finish. All routine tasks are performed by the system
User-defined screens, process forms, queues, activities and correspondence (email, fax, mail)
Enterprise management reporting for all company/portfolio segments and customer sizes
Fully integrated third-party dialers and payment options
Client Database

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