LAS VEGAS, Nev. (Dec. 7, 2006) - Collection Advisor magazine announced its selection of the Top 100 Collection Technology Products for 2006. The announcement was made by Harry A. Strausser III, president of Remit Corporation in Bloomsburg, Pa., former chair of the ACA and emcee of Tech '06.
This is the second year the magazine bestowed an honor of this kind on products and services in the collection industry, and was a highlight of TECH '06, an educational forum for the collection profession sponsored by the magazine.
The Top 100 were selected through 13 categories by the magazine's editors based on reviews conducted over the past year, as well as reader response and feedback. The comprehensive list will be featured in the magazine's January/February 2007 issue, along with a companion story honoring the Top 50 Most Influential Collection Professionals for 2006.
COLLECTIONS is a sophisticated first-party, customer-centric collections application designed for banks, credit unions, finance companies, utilities, and other financial institutions. This full-featured product accommodates loans, leases, lines of credit, DDA, credit cards, student loans, mortgages, and other overdue accounts. Complex risk management strategies and business processes are managed at any phase of the account life cycle via integrated features and flexibility.
COLLECTIONS is ideal for both large operations with millions of loans and hundreds of collectors, and smaller shops with several thousand loans and a handful of collectors.
COLLECTIONS streamlines the entire collection process by providing managers with control from start to finish, maximizing the effectiveness of collectors and ensuring compliance to company standards.
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HOUSTON (May 11, 2006) - Shaw Systems Associates, Inc., a leading provider of business solutions to the lending industry, announced that CIT Group has licensed Shaw's
COMMERCIAL product to support its centralized loan accounting functions.
CIT Group will deploy Shaw's
COMMERCIAL solution in its Commercial Loan Operations area to achieve enhanced operational features, improved efficiencies, and a reduction in operating costs. The product will enable CIT to leverage automation around common daily tasks including some which are manual today. This enterprise solution will also better position the company for growth.
COMMERCIAL will provide CIT Group with the ability to meet the following goals:
- Define a single technology platform to support the business objectives of the organization
- Improve their ability to service customers
- Leveraging technology to achieve a competitive advantage
- Data availability to the commercial Data Mart to support end-to-end portfolio analysis
- Improve operational efficiencies
- Reduce overall operational costs
COMMERCIAL is a comprehensive and flexible lending system that supports all types of commercial loans products. Some of these include: Commercial, Bankers' Acceptances, Construction, Participations, Syndications, Commitments, Escrow, Mortgage, Leases, Foreign Currency, Tax Exempt, SBA, Non-performing, Letters of Credit, Floor Plan, and Commercial Finance.
COMMERCIAL offers a broad array of features to allow financial institutions to quickly introduce new products and adapt existing ones.
About CIT Group
CIT Small Business Lending Corporation is the nation's leading provider of Small Business Administration loans. They take an innovative and service-oriented approach to funding the business initiatives of entrepreneurs in many diverse markets, including physicians, veterinarians, dentists, franchises, hospitality, early childhood education centers, assisted living facilities, funeral homes and convenience stores. They offer programs for commercial real estate, business succession, acquisition and franchises.
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HOUSTON (April 27, 2006) - Shaw Systems Associates, Inc., a leading provider of business solutions to the lending industry, announced that Business Loan Express LLC, (BLX) has licensed Shaw's
COMMERCIAL and
COLLECTIONS products to support its loan accounting, collections, and customer service functions.
BLX will deploy Shaw's
COMMERCIAL and
COLLECTIONS solutions in its Loan Operations area to enhance operational business objectives. Shaw Systems' enterprise solutions will also better position the company for growth.
"While we've selected Shaw based on its features and technical merits, it's nice to work with quality people whenever possible," said BLX's Vice President, Accounting/Finance.
COMMERCIAL will provide BLX with the ability to meet the following goals:
- Significantly reduce manual activities
- Reduce operating costs
- Leverage automation and workflow
- Improve ability to service customers
- Leverage technology to achieve a competitive advantage
- Provide enterprise reporting and portfolio analysis
COMMERCIAL is a comprehensive and flexible lending system that supports all types of commercial loan products, including Commercial, Bankers' Acceptances, Construction, Participations, Syndications, Commitments, Escrow, Mortgage, Leases, Foreign Currency, Tax Exempt, SBA, Non-performing, Letters of Credit, Floor Plan, and Commercial Finance. The product offers a broad array of features to allow financial institutions to quickly introduce new products and adapt existing ones.
COLLECTIONS will provide BLX with the ability to meet the following goals:
- Use improved modeling and predictive analytics to measure and respond to account activities
- Focus on a more customer-centric business environment
- Leverage sophisticated workflow and business process management tools
- Execute management-defined operational needs
- Provide world-class user and portfolio reporting
"With recent changes in the economy, new consumer technology, and increased competition in the maturing lending market, managing accounts receivables is becoming more of a challenge," said Mike Moore, Shaw's Senior Account Executive. " Lenders are seeing an increase in delinquent dollars and customer attrition, while there has been a decrease in new accounts and applications. This increasing trend is making it more critical that companies become innovative in their approach to collections and recovery."
COLLECTIONS is an enterprise solution with significant market penetration. This solution is well documented and designed to be implemented quickly. Client resources find the system easy to use and administer. Shaw provides features for easily customizing the system, including over 1,000 user-defined fields and comprehensive workflow tools. Other user-defined features include screens, activities, queues, real-time statistics, and correspondence. The system is parameter-driven so users can customize the way the system processes account information. All of the controls are real-time and can be updated immediately, a vital feature in today's rapidly changing financial environment.
About Business Loan Express
Business Loan Express LLC, (BLX) headquartered in New York, NY, is a non-bank financial services company specializing in making long term loans to small businesses and professionals for a variety of business and commercial purposes utilizing both Small Business Administration (SBA) and non-SBA (Conventional) loan programs. BLX is a licensed participant in the US Small Business Administration's 7(a) loan program and is a nationwide SBA Preferred Lender. BLX services a portfolio in excess of 3,300 loans totaling over $2.4 billion.
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HOUSTON (Jan. 17, 2006) - Shaw Systems Associates, Inc., a leading provider of lending solutions for financial institutions, announced that Ohio Savings Bank has selected the
COLLECTIONS application to support the collection efforts of the company's banking divisions.
Both organizations extended much effort to define the opportunities for improved operational control. A very competitive environment yielded a solution which met corporate priorities.
Ohio Savings Bank required a product that would help them achieve the following goals:
- Implement an enterprise Collection solution to execute management-defined operational needs
- Focus on a more customer-centric business environment
- Leverage and implement sophisticated collections and recovery workflow processes
- Increase efficiency and productivity measurements via comprehensive business planning and automation
An integral part of
COLLECTIONS is the way it facilitates emerging management strategies and processes. "With the general increase in delinquency, it is becoming more important for companies, including our
COLLECTIONS clients, to ensure that they are proactive in treating delinquency. Using improved modeling to target high risk, current, and early stage delinquency accounts, companies can proactively work with their customers to provide treatment remedies," said Michael Moore, Shaw Systems' Senior Account Executive.
About Ohio Savings Bank
Founded in Cleveland in 1889, Ohio Savings Bank has grown to nearly $16 billion in
assets and is one of the 20 largest mortgage lenders in the United States.
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Las Vegas, Nev. (Nov. 17, 2005) - Collection Advisor magazine today announced its selection of the Top 100 Collection Technology Products for 2005. The announcement was made by Harry A. Strausser III, president of Remit Corporation in Bloomsburg, Pa., former chair of the ACA and emcee of the CAT Expo.
This is the first year the magazine bestowed an honor of this kind on products and services in the collections industry, and was a highlight of CAT Expo, an educational forum for the collections profession sponsored by the magazine.
"All of the companies honored as the Top 100 Collection Technology Products represent not only market leaders, but smaller, niche companies who present true innovation and insight within the industry," says Editor/Publisher T. Allen Rose. "On behalf of the magazine, we are very pleased to bestow this honor on these very worthy companies."
The Top 100 Collection Technology products are spread across 13 categories, including Commercial, Small Office, Mid-Range and High-End Collection Software; Scoring; Legal; Medical; Banking; Mailing Services; Electronic Payment; Skip Tracing; Predictive Dialers; and Interactive Voice Response. The comprehensive list will be featured in the magazine's January/February 2006 issue, along with a companion story honoring the Top 50 Most Influential Collection Professionals for 2005 - another "first" honor of its kind for the profession.
About Collection Advisor magazine
Collection Advisor magazine is a national, bimonthly publication addressing collection management and technology in the profession. Each issue includes features and news about collection operations in companies and at agencies, reviews of software systems and collection tools, and opinion columns by many of the profession's most influential experts. It now is in its fifth year of publication.
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HOUSTON (Nov. 3, 2005) - Shaw Systems Associates Inc., the leading provider of business solutions to the lending industry, announced that the company and its employees donated almost $10,000 to The Salvation Army for Hurricane Katrina and Rita relief.
Houston employees also donated about $1,000 in food to the Houston Food Bank, and toys and personal items were given to area churches. Several employees volunteered their time at the George R. Brown Convention Center and local church shelters. "We at Shaw Systems chose to donate to The Salvation Army because 98 cents of every dollar goes to their humanitarian efforts," said Roy G. Shaw, Jr., Chairman of Shaw Systems Associates, Inc. "Our employees recognized the urgent need of the victims of Hurricanes Katrina and Rita, and I salute their generosity and kindness."
About The Salvation Army
Whether it be a local incident or a major disaster, Salvation Army staff and volunteers are often the first on the scene and the last to depart, honoring a century-old commitment to serve those in need, at the time of need, and at the place of need. The red shield continues to be a beacon of compassion; of immediate aid, psychological support and spiritual counsel to individuals and families whose lives have been disrupted or shattered by forces beyond their control. For more information on the Salvation Army's hurricane relief efforts, go to
www.salvationarmy.org .
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HOUSTON (July 22, 2005) - Shaw Systems Associates, Inc., a leading provider of lending solutions for financial institutions, announced that Central Bancompany has selected Shaw's
COMMERCIAL application to process the bank's growing commercial loan portfolio.
Central Bancompany, based in Jefferson City, Missouri, wanted a commercial loan accounting software solution that offered the following functionality:
- Advanced features, functions, and capabilities which meet dynamic business needs
- A leading solution with annual enhancements and support for regulatory changes
- A solution for improving efficiencies and reducing costs
- Flexibility in defining products, fees, services, and reports
- A solution to meet reduced operational and technical support requirements
- A sophisticated database and reporting structure
Bob Boeckman, Senior Vice President and Manager of Information Systems at Central Bancompany, said, "We conducted a thorough search for a flexible solution that would best support the loan products and services of Central Bancompany and its thirteen affiliate banks. We found that solution, and more, in Shaw's
COMMERCIAL product."
COMMERCIAL is the leading commercial loan servicing application that provides complete operations and reporting. Functionality includes loan, commitment, participation, shadow note, and full fee processing.
COMMERCIAL combines ease of use and flexibility with an institution's commercial loan offerings to provide accurate, dependable information for reporting and interfaces.
About Central Bancompany
Central Missouri Trust Company was founded in 1902. Renamed Central Bank in 1987, parent company Central Bancompany, Inc. was formed in 1970 as a holding company of banks in the state of Missouri, currently operating 13 banks with nearly $7 billion in assets and headquarters in Jefferson City.
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HOUSTON (July 19, 2005)- Shaw Systems Associates, Inc., a leading provider of lending solutions for financial institutions, announced that Suncorp, based in Brisbane, Queensland, Australia, has selected Shaw's
COLLECTIONS product to manage its collection processing for both its retail and business banking divisions.
COLLECTIONS will improve Suncorp's ability to provide support for multiple collection teams and multiple products, such as loans, mortgages, leases, and credit cards. In addition, Shaw's solution will enable Suncorp to decrease losses, improve collections strategies, and streamline business processes.
Suncorp has accounts residing in multiple systems on different platforms. The bank intends to run
COLLECTIONS integrated with data from each source. Account data will be available company-wide via Shaw's centralized data store. Suncorp is also making use of sophisticated reporting structures as well as integration with dialer and external letter generation services.
"Unique to
COLLECTIONS is its ability to deploy strategies at both product and customer levels," said Michael Richmond, Senior IT Consultant for Suncorp. "Suncorp is able to leverage Shaw's sophisticated Business Process Management features, achieving considerable return on investment and improved management of risk."
COLLECTIONS streamlines the entire collection process and increases collector productivity. The product places extensive amounts of organized account information at a collector's fingertips. Management can control the collection process from start to finish, maximizing the effectiveness of collectors and ensuring compliance to company standards. In addition,
COLLECTIONS manages complex risk management strategies and business processes at any phase of the account life cycle via integrated features and flexibility.
About Suncorp
The Suncorp Group is one of Australia's leaders in banking, insurance, and investment. The Group focuses on retail consumers and small to medium business. Suncorp-Metway Ltd is one of Australia's top 20 companies and is Queensland's biggest corporation with a market value of around $10.9 billion. The Suncorp Group is Australia's sixth-largest bank and fourth-biggest general insurance group. Customers have access to 172 Suncorp retail outlets, including branches and agencies and 57 business banking outlets, predominantly in Queensland.
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HOUSTON (July 14, 2005) - Frost Bank of San Antonio, Texas, has installed Shaw's
RECOVERY product to provide accounting and collections functionality for charged-off loans, leases, and other credit obligations.
Shaw Systems' fully-integrated solution sets the standard for the recovery of bad debt.
RECOVERY provides sophisticated features for focusing on vital needs which occur in the later periods of receivables management.
RECOVERY provides Frost Bank with a powerful solution to handle complex loans involving issues such as multiple borrowers, various kinds of collateral, and complicated terms. In addition,
RECOVERY allows Frost to share data with outside debt collectors and manage the business process involved in debt recovery.
RECOVERY is integrated with Fair Isaac Blaze Advisor rules management technology to provide full Business Process Management capabilities, including workflow, variable screens, queuing, document processing, vendor assignment, user-defined data entry forms, process wizards, and transaction ticklers.
RECOVERY can move accounts to users for review based on events occurring in the system and route accounts to the appropriate user groups as needed. Activities requiring work from multiple groups will be sent to those queues in parallel, when possible, and sequenced as needed.
Frost also uses Shaw's
RETAIL, COMMERCIAL, and COLLECTIONS products.
About Frost Bank
Cullen/Frost Bankers, Inc. is a San Antonio-based financial holding company with assets of $10 billion. The corporation provides a full range of commercial and consumer banking products, investment and brokerage services, insurance products, and investment banking services. Its subsidiary, Frost Bank, operates 78 financial centers across Texas. Founded in 1868, Frost is the largest national bank based in Texas.
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HOUSTON (May 31, 2005) - Shaw Systems Associates, Inc., a leading provider of lending solutions for financial institutions, announced that OmniAmerican Credit Union has signed an agreement to implement Shaw's
COLLECTIONS product.
COLLECTIONS provides a solution that will allow OmniAmerican to reduce its cost of operations, delinquencies, and write-offs while increasing collector productivity and member service levels. Full real-time integration, robust end user reporting, and ease of use were important selection criteria for OmniAmerican in its search for a solution. Bob Duffy, Assistant Vice President of Special Accounts for OmniAmerican, said, "The collections system is paramount to the success of our lending strategies, so it needed to be a robust and complete solution that encompasses current and future lending needs. Shaw's product exceeded our criteria."
COLLECTIONS will help OmniAmerican achieve the following primary goals:
- Streamline cumbersome processes such as repossession and bankruptcy
- Implement a collector productivity measurement program using very reliable data and tracking data on the hour, day, weekly and monthly level
- Segmentation of the collection portfolios to meet the needs of higher risk business
- Provide a one-screen, one-stop presentation for collection/relationship information to collectors
- Improve management reports to allow for easy tracking of numerous statistics by product, risk, or any other options determined necessary
- Automated collection letter process that requires as little collector interaction as possible
- Systematic set-up of workflow processing for collection staff to ensure the meeting of governmental and company policy
- Consolidation of OmniAmerican's repossession, bankruptcy, and credit card collections with their consumer, mortgage, bad debt, and commercial collections into one all-encompassing system.
About OmniAmerican Credit Union
OmniAmerican Credit Union was established in 1956 and provides financial products and services to hundreds of thousands of members worldwide. With 16 full-service offices throughout the Dallas/Fort Worth Metroplex, OmniAmerican serves Dallas, Denton, Hood, Johnson, Parker, Tarrant and Wise counties. Reporting assets under management approaching $1.5 billion, OmniAmerican is state chartered, federally insured and one of the nation's largest and most financially sound credit unions.
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HOUSTON (May 17, 2005) - Shaw Systems Associates, Inc., a leading provider of lending solutions for financial institutions, announced that Alaska USA Federal Credit Union has selected Shaw's
RECOVERY product to enhance productivity, financial performance, and customer service.
Alaska USA needed a first-party collection and recovery system to exchange debtor data across product lines and perform analytical decision-making. The software had to handle pre- and post-charge off accounts, and have both internal and external empirical scorecard capabilities to determine dollars at risk and assign accounts appropriately to individual collectors or strategies. Another requirement was the capability of tracking product lines, including all types of consumer, commercial and deposit accounts, accounting for conditions of all adverse actions to include but not limited to bankruptcy, repossession, and attorney or agency referrals.
Mark H. Lurtsema, Manager of Distributed Applications at Alaska USA, said that the credit union found the desired attributes in Shaw's
RECOVERY product. "Implementation of Shaw's RECOVERY product represents a critical investment that will position Alaska USA by improving collections efficiency and enhancing member relations," he said.
The credit union expects to double or triple its current lending volume during the next three years. This will result in a similar increase in collection volume and staffing. Additionally, Alaska USA has created a new Commercial Services Division, which will add increased demand to the collection function for both commercial loans and overdrawn deposit accounts.
About Alaska USA Federal Credit Union
Alaska USA Federal Credit Union is a not-for-profit, member-owned, financial services cooperative. Established in 1948, Alaska USA provides service to more than 271,000 members worldwide through an extensive Member Service Network consisting of 33 branches in Alaska and 12 in Washington State. Alaska USA is the primary provider of consumer credit in Alaska.
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HOUSTON (May 3, 2005) - Shaw Systems Associates, Inc., a leading provider of lending solutions for financial institutions, announced that Nationwide Acceptance Corporation has signed a software license agreement to implement its
COLLECTIONS product.
The selection of Shaw Systems'
COLLECTIONS solution supports their future plans for growth with vastly flexible and dependable cutting-edge technology. Like most Shaw customers, they are committed to investing in innovative customer-centric solutions which ensure significant return on investment while enhancing risk management capabilities.
COLLECTIONS' flexible design allows different companies within a parent organization or even different departments to adapt the system to their specific needs without programming changes. Managers control the collection process from start to finish, maximizing the effectiveness of collectors and ensuring compliance to company standards.
The Business Process Management (BPM) module within
COLLECTIONS facilitates workflow automation and streamlines internal and external processes, which include account selection, data-entry/tracking, document processing, vendor assignment, account follow-up, and workflow. In addition, BPM enables organizations to map and automate specific business processes such as those related to repossession, bankruptcy, insurance tracking, and skip tracing. BPM transforms a business process into an automated process.
About Nationwide Acceptance Corporation
Nationwide Acceptance Corporation is comprised of a group of companies that has been providing quality financial services to consumers and businesses since 1954, and is today one of the largest independently-owned finance companies in the nation. The organization has a consistent record of growth and innovation and is one of the most reputable and reliable independent sub-prime auto lenders in the country. Their businesses includes personal loans, automobile retail sales financing and collection services. They now serve customers in seventeen states and employ over 160 people through seven companies.
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HOUSTON (April 27, 2005) - Shaw Systems Associates, Inc., a leading provider of business solutions to the lending industry, announced that TD Banknorth has licensed Shaw's
COMMERCIAL product to support its centralized loan accounting functions.
TD Banknorth will deploy Shaw's
COMMERCIAL solution in its Commercial Loan Operations area to achieve enhanced system functionality, operational efficiency, and reduced operating costs. The product will enable the bank to automate manual processes such as rate changes, reamortization, and payment processing. In addition, Shaw's solution will help TD Banknorth accommodate anticipated portfolio growth through acquisitions. Implementing
COMMERCIAL will also provide Basel II compliance within required regulatory time frames.
COMMERCIAL will provide TD Banknorth with the following improved automation and operational efficiencies:
- Automation of manually tracked loan adjustments and modifications
- Real-time interfaces with the origination system
- Improved loan accounting functions to support a wide variety of commercial lending projects
- Data availability to the commercial Data Mart to support end-to-end portfolio analysis
- Effective procedure-based workflow documentation.
"The relationship with the vendor is most important, and we were as impressed with Shaw's associates as we were with their product offering," said Charlie Roux Sr., TD Banknorth's Senior Vice President, Commercial Loan Operations.
COMMERCIAL combines ease-of-use and flexibility with an institution's commercial loan offerings to create a complete loan servicing solution, whether for servicing large commercial credits or commercial real estate.
About TD Banknorth
TD Banknorth Inc. is a banking and financial services company headquartered in Portland, Maine, with banking divisions in six Northeastern states. Based on consolidated assets, TD Banknorth Inc. is one of the 30 largest commercial banking organizations in the United States. TD Banknorth, N.A. provides a full line of retail and commercial products services for customers in Connecticut, Maine, Massachusetts, New Hampshire, New York and Vermont.
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HOUSTON (Oct. 8, 2004) - Shaw Systems Associates, Inc., a leading provider of lending solutions for financial institutions, announced that First Interstate Bank has purchased the
COLLECTIONS application to support its collections processing.
First Interstate Bank will use the system in three locations. Collections functionality will be implemented at the outset, with more of the sophisticated features, such as the Business Process Management (BPM) module, subsequently added.
The BPM module enables workflow automation and streamlines internal and external processes. Processes that include data-entry/tracking, document processing, vendor assignment, account follow-up, workflow management, and other functions can be automated very easily with the use of forms and process mapping. The module allows institutions to map and automate business processes such as repossession, bankruptcy, insurance tracking, and skip tracing.
About First Interstate Bank
First Interstate Bank is a multi-state, $3.8 billion banking organization headquartered in Billings, Montana. First Interstate operates 59 branches and 129 ATMs in Montana and Wyoming.
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HOUSTON (April 7, 2004) - Shaw Systems Associates, Inc., a leading provider of lending solutions for financial institutions, announced that Toyota Financial Services (TFS) has selected Shaw's software package as part of a TFS initiative to implement simplified and streamlined technology solutions. The
ShawSpectrum auto finance offering will provide TFS with a total solution for loan and lease servicing and accounting.
"We are very satisfied with the relationship we've forged with Shaw Systems Associates," said TFS Vice President and Chief Information Officer Shaun Coyne. "We're pleased that Shaw is investing heavily in technology that's aligned well with our own vision of the future. The end result is that 2,800 TFS associates will work on a world-class system featuring all of the information they need to help our customers and our dealers. Shaw Systems will be instrumental in our ability to provide extraordinary customer care."
Cyndy Stone, Chief Operating Officer of Shaw Systems Associates, Inc. looks forward to the relationship with TFS. "The opportunity to partner with Toyota Financial Services, such a key player in the industry, is powerful in that it further increases Shaw's forward momentum and reinforces our commitment to excellence. We feel strongly that TFS, as well as many other clients, will benefit from this commitment," she said. "It helps us immeasurably to work with an industry leader as we continually augment the breadth and depth of
ShawSpectrum products, and we deliver on our objective to be the leading source of
Solutions Beyond Software for the 21st century."
ShawSpectrum is Shaw Systems' integrated application suite that includes functionality for consumer and commercial loan servicing, lease accounting, collections, recovery, customer service, and loan tracking/workflow. This modular approach provides clients with the flexibility to build systems that suit their needs.
About Toyota Financial Services
Toyota Financial Services (TFS) is the finance and insurance brand for Toyota in the U.S., offering retail and wholesale financing, retail leasing, vehicle protection plans and certain other financial services through Toyota Motor Credit Corporation (TMCC) and extended service contracts through Toyota Motor Insurance Services (TMIS). Lexus Financial Services is the brand for financial products for Lexus dealers and customers. TFS currently employs over 2,800 associates nationwide, and has managed assets totaling nearly $45 billion. It is part of a worldwide network of comprehensive financial services offered by Toyota Financial Services Corporation, a wholly-owned subsidiary of Toyota Motor Corporation.
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HOUSTON (Jan. 7, 2004) - Shaw Systems Associates, Inc., a leading provider of lending solutions for financial institutions, announced that Pacific Capital Bancorp has selected the
COLLECTIONS application to support the collections efforts of the company's banking divisions, which include First National Bank of Central California, San Benito Bank, Santa Barbara Bank & Trust, and South Valley National Bank.
Pacific Capital Bancorp required a product that would help them achieve the following goals:
- Centralize collections and account tracking for a variety of applications
- Automate business processes and routine tasks
- Enhance customer service
- Improve productivity of collectors with enhanced collection strategies
- Accommodate plans for aggressive account growth
Shaw Systems will provide tier-one support to Pacific Capital Bancorp and its affiliate banks, maintaining the
COLLECTIONS product at a Pacific Capital Bancorp data center. Shaw will also be responsible for ongoing system administrative tasks and support.
"Implementing Shaw's
COLLECTIONS product will allow us to streamline existing collections processes and enhance the efficiency of the department overall," said Grace Boyett, Vice President and Manager of Pacific Capital Bancorp, Delinquency Management Unit. "In our environment the delinquency management cycle is an integral component in the ongoing management of our various scorecards. With Shaw we expect to provide more relevant and detailed data back to the underwriting units concerning behavior and attributes of those accounts that result in loss to PCB."
About Pacific Capital Bancorp
Pacific Capital Bancorp is a $4.4 billion, multi-bank holding company dedicated to providing an enduring network of community banks on the Central Coast of California. This unique partnership of independent banks provides customers in six California counties with the financial strength and product diversity of a big bank, delivered with the responsiveness and personalized attention of a local community bank.
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HOUSTON (Sept. 9, 2003) - Shaw Systems Associates Inc., a leading credit management software company, announced that Frost Bank (NYSE: CFR) of Texas has signed a software license agreement to implement its
RECOVERY system. Shaw's
RECOVERY system, currently in development and scheduled for release in the third quarter of 2004, is a collection and recovery application for the management and tracking of problem assets. The system is divided into three modules that are integrated within a single user interface:
Loan Accounting - a set of functions that track charge offs, post payments and costs as well as compute interest. Included in loan accounting is the shadow accrual record process that can track the same loan in multiple ways.
Collections - a set of functions used by collectors, administrators and support personnel to schedule accounts for follow-up and record results. The tools include the capability to work with others, inside or outside the Recovery area, sharing information and assignments on an account or group of accounts.
Business Process Management - a set of tools that a user-administrator may use to automate and control multi-step processes, especially those that are a mix of actions within the
RECOVERY system, and actions by bank personnel, lawyers, courts, etc.
"Recoveries from our products (loan, lease, DDA) significantly impact our bottom line, " said Mike Simpson, senior vice president, special assets at Frost Bank. "It is critical to have a dependable, flexible, stand-alone system that addresses the various workout scenarios and collection functions common to this aspect of our business. We feel the Shaw
RECOVERY product will be a sophisticated, efficient and user-friendly tool for our company."
In addition to the upcoming
RECOVERY system, Frost Bank currently uses Shaw's
RETAIL, COMMERCIAL and
COLLECTIONS products.
About Frost Bank
Frost Bank is the banking subsidiary of Cullen/Frost Bankers Inc. a financial holding company headquartered in San Antonio, with assets of $10 billion at June 30, 2003. Frost operates 78 financial centers across Texas in Austin, Boerne, Corpus Christi, Dallas, Fort Worth, Galveston, Harlingen, Houston, McAllen, New Braunfels, San Antonio, and San Marcos. The corporation provides a full range of business and consumer banking products, investment and brokerage services, insurance products, and investment banking services. Founded in 1868, Frost is the largest Texas-based bank, helping Texans with their financial needs during three centuries. Cullen/Frost Bankers' stock is traded on the New York Stock Exchange under the symbol CFR.
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HOUSTON (Jan. 20, 2003) - Shaw Systems Associates Inc., a leading credit management software company, announced that Wells Fargo Auto Finance has completed conversion of its entire leasing portfolio to new software developed by Shaw Systems. The
ShawSpectrum LEASING and
CREDITSTREAM products are operated internally by Wells Fargo Auto Finance.
Shaw's consultants worked with Wells Fargo to accomplish the implementation in three phases: the initial implementation where all new leases were boarded, a mini conversion, and finally the conversion of the rest of the portfolio.
"The implementation of
ShawSpectrum LEASING and
CREDITSTREAM was a great success," said Scott Baines, senior vice president and chief technical officer of Auto Finance Systems at Wells Fargo. "Our operational staff is already benefiting from the new features and automated functionality of the system."
Paul DeMarsh, vice president of Shaw Systems, said, "The key to the success of the implementation is the excellent business relationship we've enjoyed with Wells Fargo for 17 years. We look forward to assisting them in their quest of providing superior auto loan and leasing service to their customers."
CREDITSTREAM is a user-friendly, graphical application that centralizes and automates the tedious task of tracking and boarding loans and leases across an entire network. It serves as the front end to LEASING, which allows users to track, monitor and control in real-time the content of all lease inquiries including naming conventions, allowable fees, custom calendars and dealer participation. Shaw's state-of-the art LEASING application easily supports the complexities of national leasing operations, such as the unique property and sales tax calculations set by states and local tax jurisdictions, accruals, transaction processing, and statement functions.
About Wells Fargo
Wells Fargo & Company (NYSE: WFC), a diversified financial services company, has $349 billion in assets. Its Auto Finance division provides auto dealers with complete wholesale financial services and indirect automotive loans and leases. It is one of the largest automotive-related finance and leasing businesses in the United States, with $12 billion in assets.
Visit the
Wells Fargo web site.
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HOUSTON (July 11, 2002) - Wilmington Trust Company, a Shaw
COMMERCIAL client since 1990, recently purchased
RETAIL, CREDITSTREAM, and
DEALER FLOOR PLAN.
The bank initiated a feasibility study to find a system to replace its aging Installment Loan and Dealer Floor Plan Products. Joanne Quinn, Vice President at Wilmington Trust, said they sought a system that would meet the following criteria:
meet and/or exceed their business requirements
allow them to be proactive in offering products to the market
offer flexibility in product design
provide the opportunity to gain operating efficiencies
"We researched six different vendors and ultimately selected Shaw, as their software met virtually all our requirements. We also had a longstanding, positive relationship with Shaw for our Commercial products," Quinn said.
"Although we looked at Shaw's IL/2000 product many years ago, this time around we saw significant improvements with the addition of
CREDITSTREAM and the enhancements in the Shaw RETAIL 4.4 software," she added. "We also selected
DEALER WORKBENCH and are pleased to be able to offer our Dealer Floor Plan clients web-enabled access to their Floor Plan accounts."
Wilmington Trust will have one common platform supporting all lending products for Commercial, Consumer, and Floor Plan.
Quinn said, "We look forward to meeting our specific objectives: the generation of increased fee and interest income, improved compliance tracking and risk management tools, and improved reporting capabilities for both the Consumer and Dealer Floor Plan business. We are excited about the Shaw solution and look forward to a long and mutually beneficial relationship."
Wilmington Trust is already a premier user of
CREDITSTREAM with
COMMERCIAL. The product helped them bridge the gap between their front-end loan documentation preparation system and their back-end loan servicing system. Through the use of
CREDITSTREAM, Wilmington Trust significantly reduced the elapsed time from the closing to the boarding of a commercial loan by almost 50 percent and recognized a savings in FTE resources.
Wilmington Trust, founded in 1903, is the leading banking company in Delaware, where it is based. Its principal focus is asset management and trust services.
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HOUSTON (April 10, 2002) - Citizens Bank, Zions Bank, and UPS Capital Business Credit are all leading Small Business Administration (SBA) lenders, and they each use Shaw Systems'
COMMERCIAL system to process loans.
Banks use SBA loans to enhance their ability to provide financing for U.S. companies. SBA backs each loan with a guarantee of 50% to 90% of the loan amount. Borrowers use personal or business collateral to secure the loan. Finally, the lender administers the loan by establishing the term and managing the loan over its lifetime.
UPS Capital Business Credit is the nation's eighth-largest originator of SBA-guaranteed loans for the fiscal year 2001, based on total dollars transacted. According to Cindy Bradley, head of UPS Capital Business Credit's loan servicing unit, "The date of payment loan functionality in Shaw far surpasses the capabilities of our previous commercial loan system."
Citizens Financial Group was named the SBA "New England Regional Lender of the Year" for fiscal year 2001. They were also named #1 SBA lender in Rhode Island, Massachusetts, and New Hampshire.
Zions Bancorporation is the nation's eighth largest provider of SBA-backed 7(a) loans. It also ranked as the leading provider of SBA loans in Utah. Additionally, Nevada State Bank, which is a subsidiary of Zions, is the #1 originator of SBA loans in Nevada.
Shaw's SBA loan processing efficiently handles fixed and variable rates; multiple types of payments including prepayments, past due, and short payments; a variety of fees; and SBA-specific reporting.
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HOUSTON (Jan. 14, 2002) - Wells Fargo Auto Finance Inc. (WFAFI) has increased the efficiency of its dealer customer service functions by implementing Shaw's
DEALER WORKBENCH web-based product.
WFAFI, a Shaw Systems client for more than ten years, came to Shaw with a problem: their dealer relationship management process was inefficient and expensive. The dealer customers would call or fax instructions to add and pay off vehicles or transfer funds, requiring manual assistance from WFAFI customer service representatives.
Shaw and WFAFI worked together to come up with a solution: create a business-to-business web site for dealer customers to perform account management functions, freeing up resources on both sides of the relationship.
The new Dealer Customer Service Site allows authorized dealers to access and perform a wide range of system functions, 24 hours a day, 7 days a week. Dealers can easily add or pay off a vehicle and check their trial balance reports to keep better control of their inventory. Dealers can also apply payments and curtailments to their Floor Plan lines. Other features include access to forms and answers to frequently asked questions. This dealer-centric web site gives WFAFI an advantage over their competition among the dealers.
Shaw Systems' web-based product initiative allows for flexibility in the architecture, whether starting from scratch or working with a bank's existing product structure. In addition to the
DEALER WORKBENCH, Shaw also offers an
OPERATIONS WORKBENCH that provides internal access to Shaw's applications by using a standard Internet browser.
OPERATIONS WORKBENCH can be used for loan/lease operations, collections, customer service, and many more functions.
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HOUSTON (Oct. 26, 2000) - Nissan Motor Acceptance Corporation's (NMAC) implementation of Shaw Systems' Floor Plan application has resulted in enhanced business opportunities for the financial services company.
Before selecting Shaw's Floor Plan module, NMAC's Floor Plan processing had no reporting features and was severely limiting the company's opportunities for industry growth. In addition, the software provider's support was poor.
NMAC's implementation of the Shaw Floor Plan application system has resulted in expanded curtailment and fee opportunities; enhanced risk management, including VIN cross editing capabilities, automatic loan default numbering, and overline validation; multiple common ownership dealers linked together; and many more features.
Shaw's Floor Plan application helps grow wholesale business and improve operational efficiency. Many unique credit line types and other products can be created, and fully functional mega dealer processing is available.
Productivity is improved via the Simplified Input process for new unit setup. Users may default setup values based on unit type, including new, used, demo, etc. Automatic loan number assignment will also expedite the process. Override facilities are provided when a new unit amount exceeds the dealer or mega dealer's available credit. Many system features are in place to help stay in compliance with lending policies.
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