Getting The Most From Your Partnership With ShawThe best client/vendor relationships are built on years of trust, respect, and open communication, resulting in long-term benefits and profitability for both. Clients want vendors who add value by helping them improve their business, deliver a quality application, provide exceptional support, and treat them fairly. Vendors want clients who keep the lines of communication open and provide them with timely information on decisions that will affect their services.
We hope you think of Shaw as a loan servicing software business partner, not just a vendor. So, what can you do to get the most from your relationship with Shaw?
1. Schedule an Executive Visit – Our entire Executive team has been conducting executive visits with our clients for years and is eager to meet personally with each of our client partners. Executive visits are an opportunity to gain in-depth knowledge of Shaw’s loan servicing software, discuss operational challenges, raise concerns, brainstorm, and build a personal relationship. Perhaps most importantly, it is an opportunity to make Shaw Systems aware of your organization’s strategic roadmap. The sharing of this information allows Shaw’s executive team to ensure the functional and technical direction of our software development aligns with the future business requirements of your business.
2. Leverage Our Technical and Business Expertise In Loan Servicing Software – Our executive management, product teams, and consultants have supported hundreds of banks, captive and auto finance companies, and specialty lenders for over 50 years, and we are ready to pass on the best practices and lessons learned from our experiences.
3. Attend Our Next Conference – This is the perfect opportunity to interact with your peers: discussing changes in the marketplace, comparing best practices, and getting feedback on operational challenges. In addition, you can gain in-depth knowledge of your Shaw applications and functionality, learn Shaw’s goals and future roadmap, and grow your relationship with Shaw product experts and executive management.
4. Open the Lines of Communication – Be candid with us about additional needs your operations might have that are not currently being met. Make sure we understand your challenges and concerns. Include us in your projects, so that we increase our understanding of your environment and nuances. Make us aware of your future plans and roadmap. We can help you get there when we know where you are going. Whatever the business, an honest and open relationship between client and vendor is important in helping both companies succeed.
Get the most from your partnership with Shaw by letting us know what you need and how we can help. We are here for you, and we want to help make the most of our partnership together. We value being equal partners with those who partner with us, and we are invested in our mutual success. If you would like more information about a partnership with us, please contact us at firstname.lastname@example.org or 713.782.7730. We look forward to hearing from you!