Employee Spotlight: Regina Hatcher, Business Systems Analyst

Resume and Job Description:  Regina has an MBA from Averett University. She previously served as Business Analyst with Car Max, Federal Reserve Bank of Richmond, and Bank of America.

Regina joined Shaw Systems in September 2017 as a Business Systems Analyst working with our Client Support group.

Rave Review: Regina’s manager Rachel says: “Regina has left an incredible impact in a short period of time. In just over a year Regina has proven incredibly impressive with her ability to think through complex and challenging situations, including communicating appropriate solutions to Shaw Systems clients. Her ability to quickly learn and intimately understand the SPECTRUM application has allowed her to become a huge asset to all the clients she helps support. Regina moves the needle at Shaw in multiple ways. Regina’s talents are being spread to clients and colleagues alike! Her ability to train new SPECTRUM clients has accelerated their ability to take ownership of their servicing software. And her training work with new Shaw hires has allowed them to better support those same clients as quickly and effectively as possible. Regina is as pro-active as anyone on our staff. She’s patient, dependable, and as effective a communicator both internally and client-facing as we could ever hope for. She understands the technology and learns the business of our clients very quickly. I can’t wait to see all the places her talents will take her and our clients here at Shaw.”

Interests: Regina loves cooking, wine tasting, and nature walks.

Perspective: Regina says: “There is a great wealth of knowledge and warmth here within the Shaw family. I really enjoy what I do and look forward to assisting our clients with a wide array of software needs.”