Weekly Coffee Break: Roundup of Industry News

This is a roundup of industry news and links for the week of July 9th  that have informed, entertained, and inspired us.

Here’s our weekly roundup of industry news:

The St. Louis Post-Dispatch Names Commerce Bank a Recipient of the Greater St. Louis Area 2018 Top Workplaces Award – Commerce Bank has been recognized as a 2018 Top Workplaces honor by The St. Louis Post-Dispatch. The list is based solely on employee feedback gathered through a third-party survey administered by research partner Energage, LLC, a leading provider of technology-based employee engagement tools. The anonymous survey measures several aspects of workplace culture, including alignment, execution, and connection.

Shaw Welcomes Gary Easterwood – Shaw Systems is growing again! Shaw welcomes Gary Easterwood as the PMO Director at our Houston, Texas office. His team is responsible for all Shaw projects, both internal and external. He is currently engaged in a restructuring of the entire PMO process matrix. He has also started a new training program for the Project Management staff to leverage these changes.

Chatbots to Save Banks $11 Billion in Costs by 2023 – Bank of America has Erica, Capital One has Eno, Bank of Montreal has Bolt. Safe to say that most major banks are at least exploring the possibility of a virtual assistant, if they don’t already have one. And there is more to this virtual assistant than just the cool factor, for banks these chatbots improve customer service and reduce customer wait time.

Forbes names Bank of Hawaii best bank in Hawaii – Bank of Hawaii took the top spot on Forbes’ inaugural Best-In-State Banks and Credit Unions list, which was published on Thursday.

For the list, Forbes partnered with Statista, which surveyed more than 25,000 customers in the United States for their opinions on their current and former banking relationships.

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