Weekly Coffee Break: Roundup of Industry News

Weekly Coffee Break: Roundup of Industry News

Weekly Roundup of Industry News

Every week, we’ll share a roundup of industry news links because these resources have informed and inspired us.

Ushering in a New Digital Era: Multi-Device Banking – The shift in demographics and rapid growth of mobile devices has resulted in a meaningful increase of not only digital banking, but multi-device banking.

Poor fitness in early adulthood linked to future death, cardiovascular risks – A new study published in JAMA Internal Medicine examines the role of cardiorespiratory fitness and its changes in young adulthood on long-term cardiovascular outcomes; previous research has only investigated this link in older adults.

5 Predictions Shaping The Future Of Customer Experience For 2016 – Just as business models are changing, the way we engage with brands is changing too. Customer service as a category is evolving. Customer experience is no longer something handled purely by the contact center. But the contact center–the place where customers go for help–is becoming an increasingly key piece of a competitive business strategy. 

P2P Financial Matchmaking: Low CAC and Scale-up Recipes – P2P online lending marketplaces claim to be Tech platforms in the match making business. They pair borrowers and lenders and cover the entire lifecycle of the origination process.

Did you know partnering with realtors can help grow your credit union? – In November, more than 15,000 real-estate professionals gathered in San Diego for the National Association of Realtors (NAR) annual conference and exhibit. America’s Credit Unions again used its exhibit booth at the conference to spread the word on how a partnership between a local Realtor and credit union can benefit both parties.

Call for Nominations: Top Community Bank IT Projects – Did your community bank successfully complete a tech initiative this year? American Banker would like to hear about it for possible inclusion in their upcoming special report on the Top Community Bank IT Projects.