Embedded Agentic AI Dashboard

Our Solution

Comprehensive, real-time AI summaries and predictive borrower analytics

Empower agents with predictive insights and conversational account overviews

Account Overviews

Instant account diagnostic summaries and condition tracking

Predictive Insights

Data-driven recommendations and optimal payment forecasting

Behavioral Timelines

Centralized omni-channel tracking and anomaly detection

Talk-Off Strategy

Clear, policy-aligned guidance for front-line servicing agents

Natural Language AI

Conversational history questions with immediate, natural summaries

Policy Fine-Tuning

Configurable prompt frameworks aligned to your exact lending rules

Automated Risk Scoring

Track real-time default probabilities and delinquency stickiness

Embedded AI Chat

Pop-out AI Advisor panel for seamless side-by-side account review
EMBEDDED AGENTIC INTELLIGENCE

Transform Junior Collectors into Senior Performers

Bring autonomous AI agents directly into the daily workspace of your servicing teams. Spectrum AI Advisor embeds context-aware intelligence directly into the loan servicing interface, instantly analyzing account histories and providing clear loan strategies. Rather than manually parsing notes, agents are given structured summaries and guided action steps aligned exactly with your corporate policies and regulatory rules.

Instant Account Overviews: Synthesizes years of payment data and past actions into an accessible, actionable synopsis for front-line reps.

Predictive Insights & Next Best Action: Estimates probability scores for default risks or broken promises, suggesting optimal contact times and tailored intervention paths.

Interactive AI Chat: Enables specialists to ask specific, conversational questions about an account's history and receive immediate, compliant answers.

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Optimize Loss Mitigation with Automated Portfolio Protection

AI Advisor analyzes data and acts as an early warning system to catch anomalies before they impact your balance sheet. By assessing behavioral timelines and communication history, it delivers the prescriptive recommendations necessary to execute flawless treatment strategies and keep payments on schedule.

Tailored Talk-Off Strategies: Generates script suggestions based on borrower behavioral history, ensuring optimal outcome rates for delinquency negotiations.

Anomaly Detection: Constantly flags irregular portfolio behaviors, such as sudden multi-month payment pauses or unusual deposit activity.

Smart Timeline Visualization: Maps comprehensive borrower behaviors over a trailing multi-day window, visually correlating outbound touches with actual payment patterns.

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About us

Leading provider of modern API-Driven loan servicing Software

Shaw Systems has over five decades of experience developing loan management and collections software. We provide out-of-the-box loan servicing configuration and business rules so your team can hit the ground running. Our pre-configured product helps lenders of all sizes speed up their projects. It also lets them use best practices right away.

Shaw's solution handles every part of the servicing life cycle. This includes communications, accounting, customer service, delinquency management, recovery, and placement.

loan management software
Our Mission

To empower financial institutions with innovative, scalable, and automated solutions that optimize efficiency and drive growth, leveraging our vast expertise in loan management software.