Spectrum Amplify - Shaw Systems Associates, LLC

Our Solution

Elevate the Borrower Experience. Optimize Your Operations.

Give your borrowers the frictionless self-service portal they expect, streamline your operational servicing teams.

Automated Notifications

Deliver real-time notifications to keep borrowers informed and engaged

Payment Processing

Comprehensive, scheduled, and on-demand integrated payment tools

Message & Doc Center

Secure, automated, and centralized document exchange workflows

Account Self-Service

Accelerate loan servicing workflows and handle request changes autonomously

Micro Front End Architecture

Effortlessly connect, extend, and adapt your borrower self-service system

Custom Configurable Screens

Tailor user interfaces dynamically to deliver branded, segment-specific views

Risk & Compliance Security

Safeguard data with robust encryption and integrated compliance testing

Automated Workflow Queues

Route borrower requests instantly for frictionless back-office automation

SEAMLESS BORROWER SELF-SERVICE

Empower Borrowers to Manage Journeys Independently

Shift high-volume, routine servicing tasks away from internal agents and directly into the hands of your borrowers. Built natively from the Spectrum core, Amplify provides a unified platform that shares a single system of record and identical business rules. Lenders maintain the exact back-end control, compliance oversight, and visibility they rely on, while giving borrowers the modern, digital-first experience they expect.

Mobile-First Accessibility: Delivers a responsive, intuitive interface accessible across any device, meeting modern digital banking expectations.

Automated Servicing Requests: Streamlines borrower-initiated updates, seamlessly evaluating account eligibility and rules in real time.

Guided Disclosures: Keeps borrowers informed with step-by-step, transparent workflows during complex account updates.

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Automate Complex Workflows Across the Entire Loan Lifecycle

Amplify handles specialized loan events and exceptions dynamically, removing the friction from collections and portfolio maintenance. From automated hardship solutions to collateral management, the portal constantly interrogates your portfolio to identify exceptions and execute necessary tasks without human intervention.

Payment Center & Flexible Plans: Allows borrowers to self-select catch-up payment schedules, modify frequency preferences, or evaluate automated settlement offers.

Special Assets & Insurance Tracking: Simplifies complex notifications including SCRA protection, bankruptcy filing submissions, overpayment/disbursement management, and total loss or repossession cures.

Credit Bureau Center Liaison: Integrates directly with E-Oscar, empowering borrowers to log and track dispute resolution management efficiently.

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About us

Leading provider of modern API-Driven loan servicing Software

Shaw Systems has over five decades of experience developing loan management and collections software. We provide out-of-the-box loan servicing configuration and business rules so your team can hit the ground running. Our pre-configured product helps lenders of all sizes speed up their projects. It also lets them use best practices right away.

Shaw's solution handles every part of the servicing life cycle. This includes communications, accounting, customer service, delinquency management, recovery, and placement.

Our Mission

To empower financial institutions with innovative, scalable, and automated solutions that optimize efficiency and drive growth, leveraging our vast expertise in loan management software.