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Tip of the Week: Use Multi-Session To Access Concurrent Spectrum Sessions

Helpful Tips

We are very excited about our upcoming Shaw Systems Conference and all the content we are planning to share with you. We want to give you a glimpse into some of the topics we have planned. We will share a tip every week leading up to the conference to give you a sneak peek at what you will learn.

We know that some of your customer accounts have a lot going on. Your agents can access all the Spectrum domains at once and better service your borrowers using multi-session capabilities.

Multi-Session allows a single Spectrum user to access up to 16 active sessions at one time. This enhancement will increase productivity by allowing your users to work multiple customers and accounts concurrently. Users can see multiple active sessions within the same browser on separate tabs. Each session allows the user full permissions as established in their assigned security and operator control profiles. A user could be executing a workflow while accessing ancillary information on the customer or account in a separate tab.

System Administrators can work in Commander on one session while testing their changes in Spectrum on another session. Multi-session reduces lead time on configuration projects and ensures that your users operate with greater efficiency when dealing with complex back-office and specialty handling processes.

If you’re interested in learning more about this enhancement and many others, register for our upcoming conference. The Shaw Systems 2023 Conference will be held May 16-19 at the Hyatt Regency Coconut Point Resort and Spa in Bonita Springs, Florida. We can't wait to see you there!

Register today to save your spot!