Cloud Services Hosted Solution

Enterprise Command Center

At the center of Shaw’s Cloud Services offering is our Enterprise Command Center. The primary objective of this team is to monitor and secure the operations and security of Shaw’s hosted clients.

Members of the Enterprise Command Center include experts on the capabilities of Microsoft Azure, Shaw Spectrum, third-party monitoring tools, disaster recovery, loan servicing industry integration partners, and cyber security.

Our team of professionals running Spectrum in the Cloud for Shaw clients have delivered valuable results, including a 25% reduction in end-of-day processing for some as well as a consistent reduction in over-night incidents for all clients.

The team is knowledgeable in each client’s environment including important integrations, configuration, and daily processing needs. This familiarity allows the Enterprise Command Center to monitor the performance of each critical path, real-time, considering any client-specific future initiatives.

Security Operations Center

A key part of the Enterprise Command Center is the Security Operations Center. The Security Operations Center exists solely to provide cyber threat visibility and monitoring. It is within this group that Shaw provides network intrusion detection, vulnerability scanning, log collection & monitoring, and 24x7 incident generation and triage. The Security Operations Center partners with Arctic Wolf to provide state-of-the-art cyber monitoring and security.

Key Features:

• Threat Detection & Response
• Intrusion Detection
• Log Management
• Anti-Virus Integration
• Asset Discovery
• Extended Endpoint Protection
• Managed Security Services
• SaaS Vendor Security
• Security Monitoring
• Vulnerability Management

Microsoft Azure

Shaw Systems offers enterprise-level financial SaaS/PaaS solutions. Banks, credit unions, and financial services companies can leverage the same proven servicing, collections, and recovery software while avoiding the traditional expense of software licenses, hardware, deployment, systems management, and maintenance fees.

We’ve partnered with Microsoft Azure to provide information systems that are always secure and protected. For over 30 years, Azure has provided service for enterprise customers. With over 70 certifications, Azure has the most comprehensive set of compliance offerings of any cloud service provider. Our experienced team members will guide you through the implementation to achieve a better solution for your business.

Key Features:

• Speed of Operations
• Scalability
• Reduced Cycle Times
• Real-Time Reporting
• Rapid Environment Deployments
• Disaster Recovery
• Automatic Upgrades
• SQL Server Encryption
• Technology Upgrades
• 24/7 Monitoring
• Enterprise Command Center
• Information Security Systems

For more information about Cloud Services, or our licensed options, please contact us at 804.272.3800 or email sales@shawsystems.com.