HOUSTON (May 21, 2010) – Shaw Systems Associates Inc., the leading provider of business solutions to the lending industry, announced that Crescent Bank & Trust has selected Shaw’s RETAIL and COLLECTIONS products.
After an extensive evaluation of the available vendor options, Crescent decided to partner with Shaw to provide an enterprise-wide solution. Operating more than 35 locations in 19 states, Shaw’s solutions will be deployed to over 500 users. Crescent Bank required a product that would help them achieve the following goals:
- Automate consumer loan servicing processes
- Obtain business faster and at a lower cost
- Centralize collections and account tracking
- Automate business processes and routine tasks
- Improve productivity of collectors with enhanced collection strategies
Crescent Bank required a tightly integrated and robust platform that shares customer data across their enterprise. The ability to tailor the solution for individual departments enables staff to have faster access to important data and provide rapid and better quality customer service.
RETAIL supports a myriad of consumer loan products with integrated features to automate processes and navigate the dynamic and competitive landscape. RETAIL supports consumer loans, line of credit, home equity, dealer/indirect, Floor Plan, commitments, securitization, and insurance/products.
COLLECTIONS is a customer-centric collections and portfolio management solution that accommodates every phase of an account’s life cycle for collections and recovery. COLLECTIONS manages multiple product types including loans, leases, line of credit, credit cards, mortgages, DDA, NSF, and other receivables.
About Crescent Bank & Trust
Crescent Bank & Trust specializes in sub-prime auto financing. Established in 1991 in New Orleans, Crescent has grown to over 35 locations in 19 states. Crescent provides thousands of auto dealerships with an alternative for the sub-prime customer.