Employee Spotlight: Laura Alderman, Business Systems Analyst

Resume and Job Description: Laura graduated from Mount Holyoke College (First Women’s College in US) with a Bachelor’s degree in History and from Western New England University with a Juris Doctor in Law. She has more than seventeen years legal experience as a paralegal in commercial and residential real estate, bankruptcy, foreclosure, business transactions, mergers/acquisitions, corporate and banking law.

She transitioned to a career in business analysis utilizing all of her legal analytical skills and experience. She is approaching ten years of analytical experience in banking, loan servicing, and IT, including projects, implementations, conversions, change management, systems procedures and process analysis.

She has previously worked for Wells Fargo, SunTrust Mortgage, Citizens Bank, and Virginia Housing Development Authority. Laura is a Business Systems Analyst at Shaw Systems. She works on several of our implementation projects. She trains and assists client support with troubleshooting SPECTRUM issues or client requests and works on the development of Implementation Project process improvement.

Rave Review: Laura’s manager Ryan Gray says: “Laura exceeds expectations in the role of a Business Systems Analyst. She adapts to change easily, works well under pressure with a positive attitude and is detail-oriented. Laura has shown creativity and initiative when tackling complicated problems and she implements solutions proactively.”

Family and Interests: Laura lives with her life partner, Kyle, and their fur kid, Charlie Moon, a sweet 100 pound black lab. She has two grown daughters, Allison and Ashley, who are both attending the University of Massachusetts. Her family is scattered between Virginia, New Jersey, and California. She says she is a gypsy at heart.

She enjoys golf, watching and following team sports (Patriots, Red Sox, Capitals and Nationals), fantasy football, and travel. Laura also enjoys participating in community help via ministries at church including a program called Taking It to the Streets, where they go to neighborhoods with games, food, clothes, music and prayer, and a new ministry at church called Celebrate Recovery, which helps others with their hurts, habits, and hang-ups. She is so grateful to be a part of this ministry.

Perspective: Laura says: “When I started at Shaw, I was seeking a home where I could lay down roots and grow. I have worked for large companies and much prefer the culture of a small company like Shaw because of the people and the sense of loyalty among them. I love my Shaw family and appreciate each and every one of them. I enjoy the challenge of working with clients and problem-solving implementation projects, I have plenty of both!”