Macatawa Bank Gained Efficiency With Shaw’s DEALER PORTAL

CLIENT: Macatawa Bank

Macatawa Bank offers a full range of banking services, retail and commercial lending, wealth management, treasury management, private banking and eBanking services. At Macatawa Bank, serving the communities where they live and work is a core value. They recognize the power of volunteerism, contributing financial support and resources, and collaborating with local businesses and non-profits to help their communities thrive.


Selecting and implementing a feature-rich Floor Plan system was critical to Macatawa Bank due to increased volume. They wanted a system that could exchange data across product lines and perform analytical decision-making, while giving them a 360 degree view of their Floor Plan.


Shaw teamed with Macatawa Bank to configure the system and map data from multiple source systems. While these were very complex exercises because of the diversity of Macatawa Bank’s portfolio and because of a number of custom requirements, the two organizations worked together to reach this milestone. The resulting product is a powerful and revolutionary solution that will help Macatawa Bank achieve their goals of reducing costs and managing all phases of their dealer portal processes.

RESULT: Success!

Shaw Account Executive Justin Gann said, “As a result of implementing Shaw’s DEALER PORTAL system, Macatawa Bank has gained more efficiencies and consistency as they utilize the powerful checklist and workflow capabilities.”